Office Equipment – How to Service
| Multi-Function Copier/Print/Fax (networked MFD units) |
Repairs Toner Staples |
MFD units are on service contract with with repair. service and toner costs included as part of the annual agreement Staples ordered through the ePrint Service | |
|---|---|---|---|
| Printers (approved networked printers) |
Repairs Toner |
Printers are maintained and serviced by IET, and Toner provided by the Print Production Centre | |
| Scanners | Repairs Contact IET Help Desk – local 2116 |
Scanners are maintained and service by IET | |
| Fax Machines (stand-alone units) |
Repairs Toner |
Stand-alone Fax machines are no longer supported at Kwantlen. If you have one and require service contact Versatex and use your P-card for payment of repairs | |
| Copiers (stand-alone non-networked copiers) |
|
Copiers are on service contract with with repair. service and toner costs included as part of the annual agreement | |
| Smart Card Readers (connected to MFD units and Copiers) | Repairs Applied Practical Technology, Burnaby Phone Karl Miller at 604-433-5214 |
Smart Card Readers are on a service contract with APT. Note Facilities Dept can use bypass key to turn-off reader until APT can be on-site to repair | |
| Wireless Headsets Plantronics CS50 | Repairs Nedco Canada Phone: 604 273-2244 |
These units have a two year warranty from date of purchase and are considered disposable. |
