If you are calling from your office telephone, call the internal system extension and press # at any time during the greeting, then enter your mailbox number and password. If you are calling from outside the company, call the system phone number and press # at any time during the greeting, then enter your mailbox number and password.

If you are using a telephone credit card, press * instead of # during the greeting to indicate you have a mailbox because if you press # too quickly, the telephone company may interpret your action to mean you want to place another credit card call.

Or you can wait until the system's introductory prompt is finished before you press # when placing a credit card call.