Password Management

IET has retired the Password Management service effective July 30th 2010. This service allowed staff and administration users to maintain a single strong password across multiple systems and includes a tool for changing forgotten passwords.  Due to incompatibilities with emerging account types, the service was retired. 

Please visit the following page for information regarding the various key accounts at Kwantlen

• Explanation of Accounts
  

Please visit the following links for instructions on changing the password of accounts formerly managed by this service

• Kiwi and other unix resources (common drive)
  
• Lotus Notes
• Webmail, ePrint and related web services

Customer Responsibilities

• Report any problems or requests relating to this service to the IET service desk
  
  by web: IET Self Service
  by email: ServiceDesk@kwantlen.ca
  by phone: 604-599-2116 option 3
  
  
• Ensure that the username & password information is kept private.
• Become familiar with how to correctly use this service.
• Review and track the status of submitted requests by logging into the IET Self Service.

IET Regular Weekly Downtime Window. The downtime window is 5pm Saturday to 10am Sunday, the period of time during the week when usage of the Kwantlen systems and network resources are at the lowest.  IET will aim to schedule most minor system changes during the window thereby minimizing disruptions.  The window will be superceded if critical Kwantlen activities (e.g. web registration deadline) occur at the same time. IET will notify the Kwantlen community of all downtimes through the NoticeBoard.